Privacy policy tinygiggles.nl

Version 1.1
This page was last modified on 9 June 2018.

About our privacy policy
Tiny Giggles cares a lot about your privacy. We therefore only process data that we need for (the improvement of) our services and will handle carefully the information we have collected about you and your use of our services. We will never make your information available to third parties for commercial purposes.
This privacy policy applies to the use of the website and the services of Tiny Giggles that are made available on it. The effective date for the validity of these conditions is 09/06/2018, with the publication of a new version the validity of all previous versions expires. This privacy policy describes what information about you is collected by us, what this information is used for and with whom and under what conditions this information may be shared with third parties. We will also explain to you how we use your information to and how we protect your data from misuse and what rights you have in relation to the information you provide us with personal data provided to us.
If you have any questions about our privacy policy, please contact our privacy contact, you will find the contact information at the end of our privacy policy.

About the data processing
Below you can read how we process your data, where we store it (or have it stored), which security techniques we use and to whom the data is accessible.

Webshop software
CCVshop
Our webshop is developed with software from CCVshop. Personal data that you make available to us for our services are shared with this party. CCVshop has access to your data to offer us (technical) support, they will never use your data for any other purpose. Based on the agreement we have concluded with them, CCVshop is obliged to take appropriate security measures. These security measures consist of the use of SSL encryption and a strong password policy.
CCVshop uses cookies to collect technical information regarding your use of the software, no personal data is collected and/or stored. CCVshop reserves the right to share data collected within its own group in order to further improve its services.

Webhosting
CCVshop

We purchase web hosting and e-mail services from CCVshop. CCVshop processes personal data on our behalf and does not use your data for its own purposes. However, this party may collect metadata about the use of the services. These are not personal data. CCVshop has taken appropriate technical and organizational measures to prevent the loss and unauthorized use of your personal data. CCVshop is obliged to maintain confidentiality under the agreement.

E-mail and mailing lists
CCVshop

For our regular business e-mail traffic we use the services of CCVshop. This party has taken appropriate technical and organizational measures to prevent abuse, loss and corruption of your and our data as much as possible. CCVshop has no access to our mailbox and we treat all our email traffic confidentially.

Payment processors
CCVPay

We use the CCVPay platform to process (part of) the payments in our webshop. CCVPay processes your name, address and city details and your payment details such as your bank account or credit card number. CCVPay has taken appropriate technical and organisational measures to protect your personal data. CCVPay reserves the right to use your data to further improve the service and within that framework to share (anonymized) data with third parties.
In the event of a request for a deferred payment (credit facility), CCVPay will share personal data and information relating to your financial position with credit rating agencies. All of the above guarantees regarding the protection of your personal data also apply to the elements of CCVPay's services for which they engage third parties. CCVPay will not retain your data longer than permitted by law.

Assessments
WebwinkelKeur

We collect reviews through the platform of WebwinkelKeur. If you leave a review through WebwinkelKeur then you are required to enter your name, city and e-mail address. WebwinkelKeur shares this information with us, so we can link the review to your order. WebwinkelKeur also publishes your name and place of residence on its own website. In some cases WebwinkelKeur can contact you to give an explanation of your review. In the case that we invite you to leave a review behind we share your name and email address with WebwinkelKeur. They only use this information for the purpose of inviting you to leave a review. WebwinkelKeur has taken appropriate technical and organizational measures to protect your personal data. WebwinkelKeur reserves the right to engage third parties for the provision of services, for this we have given WebwinkelKeur permission. All the above mentioned guarantees regarding the protection of your personal data also apply to the parts of WebwinkelKeur's services for which they engage third parties. WebwinkelKeur saves your personal data as long as you keep the review published on the platform. WebwinkelKeur has appointed a Data Protection Officer, you will find the contact details of this officer on the WebwinkelKeur website.

Shipping and logistics
PostNL

If you place an order with us, it is our task to have your package delivered to you. We use the services of PostNL to carry out the deliveries. It is therefore necessary that we share your name, address and place of residence with PostNL. PostNL uses this information only for the purpose of executing the agreement. In the event that PostNL engages subcontractors, PostNL will also make your details available to these parties.

Data processing goal
General purpose of processing

We use your data exclusively for the purpose of our services. This means that the purpose of the processing is always directly related to the order you provide. We do not use your data for (targeted) marketing. If you share data with us and we use this data to contact you at a later time - other than at your request - we ask for your explicit consent. Your data will not be shared with third parties other than to meet accounting and other administrative obligations.
These third parties are all bound to secrecy by virtue of the agreement between them and us or an oath or legal obligation.

Automatically collected data
Data automatically collected by our website are processed with the aim of further improving our services. This information (e.g. your IP address, web browser and operating system) is not personal data.

Cooperation in fiscal and criminal investigations
In such cases, Tiny Giggles may be bound by a legal obligation to share your data in connection with fiscal or criminal investigations by the government. In such a case we will be forced to share your data, but we will oppose this within the possibilities offered by law.

Save periods
We store your data for as long as you are our client. This means that we will keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also interpret this as a forgetful request. Due to applicable administrative obligations, we are required to store invoices containing your (personal) data, which we will therefore store for as long as the applicable period of time applies.
However, employees no longer have access to your client profile and documents that we have produced as a result of your order.

Your rights
Under the applicable Dutch and European legislation, as a data subject you have certain rights with regard to the personal data processed by or on behalf of us. We explain below what these rights are and how you can invoke them.
In principle, in order to prevent misuse, we will only send copies of your personal data to your e-mail address already known to us. In the event that you wish to receive the information at another e-mail address or, for example, by post, we will ask you to identify yourself. We keep an administration of processed requests, in case of a forgotten request we administer anonymized data. You will receive all copies and copies of data in the machine-readable data format that we use within our systems.
You have the right at all times to lodge a complaint with the Personal Data Authority if you suspect that we are using your personal data in a wrong way.

Right of inspection
You always have the right to view the data that we process (or have processed) and that relate to or can be traced back to you. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data to the e-mail address we have on file with an overview of the processors who have this data in their possession, stating the category under which we have stored this data.

Right of correction
You always have the right to have the data we process (or have processed) that relate to or can be traced back to you amended at any time. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the information has been adjusted to the e-mail address we have on file.

Right to restrict processing
You always have the right to limit the data we process or have processed that relate to or can be traced back to you. You can make a request to this effect to our privacy contact person. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the e-mail address we have on file that the data will no longer be processed until you remove the restriction.

Transferability right
You always have the right to have the data that we process or have processed relating to you or that can be traced back to you, carried out by another party. You can make a request to this effect to our privacy contact person. You will then receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all data about you that we have processed or that have been processed by other processors or third parties on our behalf to the e-mail address we have on file with you. Most likely
In such a case, we will no longer be able to continue the service because the secure linking of data files can no longer be guaranteed.

Right of objection and other rights
In some cases, you have the right to object to the processing of your personal data by or on behalf of Tiny Giggles. If you object, we will immediately stop the data processing in anticipation of the processing of your objection. If your objection is well-founded, we will make copies and/or copies of data that we process (or have processed) available to you and then permanently cease the processing.
You also have the right not to be subjected to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that this is the case, please contact our contact person for privacy matters.

Cookies
Google Analytics

Through our website, cookies are placed by the American company Google, as part of the "Analytics" service. We use this service to track and receive reports on how visitors use the website. This processor may be obliged under applicable laws and regulations to give access to this data. We have not allowed Google to use the obtained analytics information for other Google services.

Third party cookies
In het geval dat softwareoplossingen van derde partijen gebruik maken van cookies is dit vermeld in deze privacyverklaring.

Privacy policy changes
We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy affects the way in which we process data already collected about you, we will notify you by e-mail.

Contact details
Tiny Giggles
Rapenburgerstraat 194
1011ML Amsterdam
Netherlands
T (061) 875-6516
E info@tinygiggles.nl
Chamber of Commerce number: 71475117
VAT number: NL645894540B01

Contact

Tiny Giggles
T: +31 (0)618 756 516
E: info@tinygiggles.nl
Chamber of Commerce number: 71475117
VAT number: NL002512229B33